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BACKUP

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BACKUP

What is this for?

With BACKUP you can create backups of your tenant data.

A backup is a file copy of the tenant database. With it, you can restore data in an emergency (e.g., when something is accidentally deleted or an update goes wrong).

When should you make a backup?

  • Before larger changes (e.g., bulk import, major restructuring)
  • Before updates / maintenance
  • On a regular basis (ideally automatic, see below)

What happens technically?

  • A copy of the current tenant database file is created.
  • The backup file is stored in the tenant directory under backups/.
  • Optionally, this runs automatically via AUTOMATE (backup task).

Step by step

1) Create a backup manually

1. Open Admin → Backup (/settings/admin/backup).
2. Click "Create backup".
3. The new backup appears in the list with a timestamp and size.

2) Configure automatic backups

1. On the backup page, you'll find the "Settings" section.
2. Enable automatic backup and choose the interval (e.g., daily).
3. Optional: retention period / max number of backups.
4. Save.

> For automatic backups to actually run, the AUTOMATE plugin must be enabled and not paused.

3) Delete an old backup

1. In the backup list, select the corresponding entry.
2. Click "Delete".
3. Confirm.

> Tip: Keep at least several generations (e.g., "the last 7 days") if storage isn't an issue.

4) Restore a backup (emergency)

A restore is not performed via the UI, but by the operator/host:
1. Stop the application.
2. Save the current DB file (just to be safe).
3. Copy the desired backup from backups/ over the DB file.
4. Start the application again.

If you're unsure, contact your administrator.

Frequently asked questions / problems

"Backup doesn't work"

  • Check that the system has write permissions in the backup directory.
  • Is there enough free disk space?
  • For automatic backups: is AUTOMATE enabled and is the task running?

"Where are the backups stored?"

  • In the tenant directory under backups/.

"How big are backups?"

  • Roughly the same size as the database file itself — this grows with the number of contracts, tickets, inventory items, etc.

Technical URLs / paths (quick reference)

Admin (/settings/admin/backup):

  • GET /settings/admin/backup – Overview / list
  • POST /settings/admin/backup/settings – Save settings
  • POST /settings/admin/backup/create – Create backup now
  • POST /settings/admin/backup/delete – Delete backup

Directory:

  • <tenant-root>/backups

Notes

  • BACKUP backs up the data of this tenant. Other tenants have their own backups.
  • A backup does not replace an external backup (e.g., on another medium). If you want to be completely safe, copy the backup files additionally to another location.